Tuesday, 2 March 2010

Adding fuel to the fire.

So I am sitting here working away when the phone rings. Jakarta number I can tell by the 021 prefix. Low and behold it is a friendly person from AirAsia. After some pleasantries where, lets call her Anita, establishes my credentials I am informed that someone in KL has used my credit card details to book a ticket on tomorrows flight from KL to China twenty minutes ago. Was it me? Why are I laughing she asked. I gathered my composure and told her a funny thing happened in front of me at home, what else could I say?

I told her that I had not booked any flights today, although I had tried several times yesterday though. If she only knew!

She told me I had to ring the call centre and tell them that I hadn't purchased the ticket. I love the fact that I was talking to a woman in AirAisia and then I had to ring AirAsia. So I did. Then the girl I was speaking to, again that incredibly bad telephone line because they are trying to use Internet telephony in a country that has incredibly bad internet services. Argh! The irony really came home when the call centre girl put me on hold to talk to the Accounts girl, couldn't they have done this without me? I had already told the Accounts girl it wasn't me who booked anything. The call centre girl told me I should cancel my credit card because someone had all my details. I thanked her for that pertinent info and signed off.

Now is it me or is it slightly suspicious that the only time I have used my credit card in the past week was yesterday when I was trying to book a ticket on AirAsia and then today it's used to buy a ticket on their site. I want to know how come this other person was actually able to book, given my wasted hours yesterday. Lucky bugger.

The sad thing here is that my credit card is cancelled and I am now not able to book the tickets to Perth for my mom's birthday unless I get someone else to whack it on their credit card. Not happy!!

Just in finishing I rang my bank in Australia to cancel my card and I was put through to their call centre, in the Philippines, I surmise from the girls accent. Internet telephony, though reasonable quality. She told me that was the only transaction that they had used my card for... go figure.

Here are a couple of images I thought I should share...


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